PAYMENT POLICY
Medical services are provided and billed by our office. Our providers contract with almost all of the major health insurance plans including Medicare/Medicaid and Tricare. For those uninsured, a cash discount will be offered. Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible which are due at time of service.
QUESTIONS ABOUT YOUR BILL
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills for my wellness labs?
We bill out to interpath laboratory for all of our lab work needs. Some services are covered at 100% by insurance while others are not. Please contact your insurance about covered services.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
